Refund Policy

The International Journal of Modern Research in Management (IJMRM) maintains transparency, fairness, and ethical standards regarding all payments made by authors. Refunds are granted only under specific conditions outlined below.

1. Non-Refundable Article Processing Charges (APC)

  • APCs are non-refundable once the manuscript has entered the peer-review process.

  • The fees cover administrative, editorial, and review-related expenses that occur immediately after submission.

2. Refund Before Editorial Screening

A full refund may be issued only if:

  • The author requests withdrawal before the editorial screening begins.

  • No plagiarism check, formatting review, or initial assessment has taken place.

Such withdrawals must be requested within 24–48 hours of submission.

3. Refund After Manuscript Rejection

  • No refund is possible once the editorial team or reviewers have spent time evaluating the manuscript.

  • Manuscripts rejected due to scope mismatch, ethical violations, or quality concerns do not qualify for refunds.

4. Duplicate Payment Refunds

  • If an author accidentally makes two payments, one full refund will be issued upon verification.

  • Proof of double payment is required (transaction ID, receipts, bank statement).

5. System or Technical Errors

A refund may be granted if:

  • Payment failed but money was deducted

  • The journal’s payment portal experienced documented technical issues

The author must provide:

  • Payment receipt

  • Screenshot of the error

  • Bank/transaction reference number

Refunds are processed after verification.

6. Withdrawal After Acceptance

  • If a manuscript is withdrawn by the author after acceptance, no refund will be issued.

  • APCs are used to cover editorial and production costs already incurred.

7. Refund for Journal-Initiated Withdrawal

A partial or full refund may be issued if:

  • The journal withdraws the article due to administrative errors

  • Production issues prevent publication
    This is evaluated case-by-case by the Editor-in-Chief and finance team.

8. Refund Processing Time

  • The journal processes legitimate refunds within 10–15 business days.

  • Refunds are returned using the same payment method used for the original transaction.

  • International payments may take additional time due to banking procedures.

9. No Refund for Optional Services

Payments made for:

  • Print copies

  • Fast-track processing

  • Author certificates

  • Hardbound issues
    are non-refundable once the service request is processed.

10. Final Decision

  • All refund decisions are made by the Editorial Office and Finance Team.

  • Their decision is final after reviewing all evidence and circumstances.